Frequently Asked Questions

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If your chain acquires any damage within the first 30 days, I’ll make any repairs free of charge. After 30 days, if the damage is due to abuse or neglect upon inspection, repairs will not be covered under warranty. However, if the weld breaks or has any issues, repairs will be covered under warranty.

Long story short: it depends on your lifestyle and the chain you select! With the proper care, a chain can last years.

Sterling silver, 14K gold filled, and 14K gold.

Anywhere you can connect a chain! You can wear it around your neck, wrist, ankle, finger, or torso.

About 30 minutes. The process consists of picking out your chain, sizing it to fit the desired area, and welding it together. If you’re selecting multiple pieces, please allow 30 minutes for each.

YES. If you’re allergic to nickel or have a pacemaker.

If you need to remove the chain for any reason, you can use a pair of cuticle cutters, fingernail clippers, or wire cutter to cut the chain or the jump ring.

Yes! TSA doesn’t have any restrictions for jewelry.